Question 13: a. Ava: Scan the QR on the menu; you can pay by phone. b. Ryan: I bought the tickets, but I left my wallet and they won’t take...

Question 13:

a. Ava: Scan the QR on the menu; you can pay by phone.

b. Ryan: I bought the tickets, but I left my wallet and they won’t take cash.

c. Ryan: Great—send the receipt, and I’ll transfer my half tonight.

A. b – a – c        B. a – b – c        C. b – c – a        D. c – a – b

Question 14:

a. Lily: I’m worried our survey results will get mixed up again.

b. Sam: The community poster looks good, but the numbers in slide three changed.

c. Lily: I retyped them from a photo because the shared sheet wouldn’t open on my phone.

d. Sam: To avoid that, let’s restore the sheet, lock it, and leave questions as comments.

e. Lily: Deal. I’ll update the charts, and you record a short voice note for the ending.

A. b – a – c – d – e        B. c – d – b – a – e        C. c – a – e – d – b        D. b – d – c – a – e

Question 15:

Dear Ben,

a. He was quite shy at first, but the shared folder helped a lot because he could read my notes quietly and take his time to understand.

b. That small step encouraged me to invite him to our Saturday clean-up, where everyone had a small task and could join in without pressure.

c. I got paired with a new student, so we met in the library room after class.

d. Now he greets people first, and every time I see that, it reminds me how patience can quietly change a group.

e. When he finally sent a voice message, I realized he understood more than he actually spoke.

A. c – b – a – d – e        B. c – a – e – b – d        C. c – e – a – d – b        D. c – a – b – e – d

Question 16:

a. For instance, I leave my charger outside my bedroom for fifteen minutes, then review notes from our online folder without interruptions.

b. Many teens say they have no time, yet their attention leaks away in tiny moments between classes and even at lunch.

c. In the long run, protecting attention is less about willpower and more about designing a kinder environment, especially when deadlines squeeze you.

d. A few simple boundaries—like keeping the phone in a bag and using screen-time limits—create quiet space to think during revision weeks.

e. This routine makes homework faster, and my mood stays calmer when messages pile up, which helps me sleep earlier.

A. d – e – b – a – c        B. b – d – a – e – c        C. d – a – b – c – e        D. b – d – e – a – c

Question 17:

a. That quick adjustment stopped complaints and gave us time to talk kindly with visitors, which boosted donations.

b. We agreed on one shared drive, and a simple spreadsheet tracked prices, stock, and who was on shift.

c. Afterward, looking at the tidy records, I understood that teamwork is not loud motivation; it is small systems that let people trust each other, especially when deadlines squeeze you.

d. Our club ran a charity booth at the school festival, but planning felt chaotic because everyone used different chats; even the poster file kept changing, and we wasted breaks searching for the latest version.

e. When a teammate forgot the change box, the notes column showed a backup plan, so we switched to QR payments and kept serving.

A. c – e – a – b – d        B. d – a – e – b – c        C. c – b – d – e – a        D. d – b – e – a – c