Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coheren...

Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent text.

Question 11. a. Hotel receptionist: Of course, sir. May I see your identification and reservation confirmation, please?

b. Guest: Here you are. Also, I’d like to request a room with a sea view if possible.

c. Guest: Good evening. I have a reservation under the name Robert Henderson for three nights.

A. c-b-a                        B. c-a-b                        C. a-c-b                        D. b-c-a

Question 12. Dear Ms. Patel,

a. Your scholarship will cover full tuition fees and provide a monthly stipend of $1,200 for living expenses throughout the programme.

b. To accept this offer, you must complete the online acceptance form and submit the required documentation by January 10th, 2026.

c. Congratulations! We are pleased to inform you that you have been selected as a recipient of the Chancellor’s Merit Scholarship.

d. The scholarship disbursement will commence upon your official enrolment, with the first payment processed within ten business days.

e. If you have questions about the scholarship terms or enrolment procedures, please contact our office at +44 20 7946 0958.

Best wishes,

Financial Aid Office

A. a-c-b-d-e                        B. c-b-a-d-e                        C. c-a-b-d-e                        D. b-c-a-e-d

Question 13. a. Bandwidth subsidies and device-loan programmes narrowed disparities, enabling participation for rural, working, and disabled students.

b. Now, durable quality depends on pedagogy, accessibility, integrity safeguards, and continuous improvement across institutions nationwide.

c. Large lectures moved onto LMS; assessments digitised; support centres piloted analytics to flag disengagement early.

d. Universities expanded platforms, faculty training, and student support, aligning curricula with clear online learning outcomes.

e. Across Vietnam, universities mainstreamed e-learning, shifting from emergency measures to intentional, blended architectures for nationwide adoption.

A. e-d-c-a-b                        B. d-e-c-a-b                        C. e-c-d-a-b                        D. e-d-a-c-b

Question 14. a. Abigail: Do you prefer wearing uniforms at school or casual clothes?

b. Samuel: Right, they also create a sense of unity and discipline.

c. Abigail: Both ideas have merit depending on school culture.

d. Samuel: Uniforms promote equality, but casual clothes show individuality.

e. Abigail: That’s true, but uniforms reduce pressure about appearance.

A. a-b-c-d-e                         B. a-d-e-b-c                         C. b-a-c-e-d                        D. a-c-b-e-d

Question 15. a. During my first professional experience, I worked on a project team but rarely spoke up during meetings.

b. I assumed that staying under the radar and letting my work speak for itself would be sufficient. c. However, I soon realized that my silence led to misunderstandings and my contributions went completely unrecognized.

d. That realization was a game-changer and taught me that effective communication is just as important as technical skills.

e. Consequently, I started actively participating in discussions and clearly articulating my ideas and concerns to everyone.

A. a-b-c-e-d                        B. b-a-c-d-e                        C. a-b-c-d-e                        D. d-a-b-c-e