Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coheren...

Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent exchange or text in each of the following questions from 21 to 26.

Question 21. a. Conservation measures were subsequently intensified, including stricter regulations on tourism activities and protection of endemic species.

b. The designation brought international attention and substantially increased visitor numbers, generating significant economic benefits for local communities.

c. Ha Long Bay’s inscription as a UNESCO World Heritage Site in 1994 represented a pivotal milestone in Vietnam’s conservation efforts.

d. This enhanced status has ultimately positioned Ha Long Bay as Vietnam’s premier natural attraction, balancing preservation with sustainable development.

e. Moreover, extensive scientific research programs were launched to study the geological formations, contributing valuable knowledge to conservation practices.

A. c-b-e-a-d                        B. c-a-b-e-d                        C. c-b-a-e-d                        D. c-e-b-a-d

Question 22. Dear Mr. Thompson,

a. Please confirm your attendance by replying to this email no later than September 15th, including any dietary requirements you may have.

b. The interview will last approximately 45 minutes and will include a brief presentation about our company culture and benefits package.

c. We are delighted to invite you for an interview for the Marketing Manager position at our downtown office on September 20th at 10:00 AM.

d. You will meet with our HR Director and the Head of Marketing Department during separate sessions throughout the morning.

e. Should you need directions or have any questions, please contact our HR team at hr@company.com or call 0234567890.

Yours sincerely,

Johnson & Associates

A. c-d-b-a-e                        B. b-c-d-a-e                        C. c-b-d-a-e                        D. d-c-b-a-e

Question 23. a. Mr. Thompson: May I ask why you need to leave early?

b. Jessica: I have a dental appointment at three o’clock that I can’t reschedule. I’ll make sure to finish all my tasks before I go.

c. Jessica: Excuse me, Mr. Thompson. Would it be possible for me to leave work an hour early today?

A. c-a-b                        B. b-c-a                        C. c-b-a                        D. a-c-b

Question 24. a. Grace: Do you prefer eating at home or dining out?

b. Grace: True, but restaurants offer a sense of discovery and new flavors.

c. Nathan: Dining out is convenient, but cooking at home feels more personal and healthy.

d. Nathan: Yes, sharing meals outside also strengthens social bonds and enjoyment.

e. Grace: I think balancing both keeps life tasty and meaningful.

A. a-b-c-d-e                        B. a-c-b-d-e                         C. a-b-d-c-e                         D. a-b-e-c-d

Question 25. a. I tried to bend over backwards to satisfy him, hoping my efforts would resolve the situation peacefully.

b. While working at a café last summer, I encountered an extremely difficult customer who complained about everything.

c. Yet he continued to berate me loudly in front of other customers, making me feel humiliated and helpless.

d. Such encounters ultimately taught me to maintain professionalism under pressure and not take criticism personally.

e. Rather than letting it ruin my day, I sought advice from my manager and learned conflict resolution strategies.

A. b-a-c-d-e                        B. a-b-c-e-d                        C. b-a-c-e-d                        D. d-b-a-c-e