Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coheren...

Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent text.

Question 36. Dear Ms Anderson,

a. The refund amount of $350 will be processed to your original payment method within 5-7 business days.

b. Please note that shipping fees are non-refundable as per our cancellation policy outlined on our website.

c. Your cancellation request for order #OR-4521 has been successfully confirmed and processed by our team.

d. If you have not received the refund by November 5th, please contact finance@ecommhub.com for further investigation.

e. We regret any inconvenience and appreciate your understanding regarding this matter.

Kind regards,

EcommHub Refunds Department

A. c-e-a-b-d                        B. e-a-c-b-d                        C. c-a-b-d-e                         D. e-c-a-b-d

Question 37. a. During a field trip to a historical site, I wandered off from my group to explore an interesting area.

b. I figured I could find my way back easily, but within minutes I was completely disoriented in unfamiliar streets.

c. However, panic set in when I realized my phone battery had died and I had no map available.

d. That scary experience was memorable and taught me to always stay aware of my surroundings and plan ahead carefully.

e. Rather than panicking further, I asked local shopkeepers for directions and eventually reunited with my worried classmates.

A. b-a-c-e-d                        B. a-b-c-d-e                        C. a-b-c-e-d                        D. d-a-b-c-e

Question 38. a. Isabella: That dress looks absolutely stunning on you! The color really suits your complexion.

b. Sophia: Thank you! I wasn’t sure about it at first, but your compliment has made me more confident.

c. Isabella: You should definitely wear it more often. It’s perfect for you!

A. a-c-b                        B. c-a-b                        C. a-b-c                        D. b-a-c

Question 39. a. Meanwhile, wellness programmes integrated counselling, mindfulness, and recreation, addressing burnout and chronic stress at scale.

b. Ultimately, balanced schedules improved retention and productivity, while healthier routines reinforced community resilience over time.

c. Co-working near suburbs emerged, supporting freelancers, small teams, and parents returning after childbirth more gradually.

d. Employers piloted flexible hours and hybrid weeks, reducing commutes and widening caregiving options for parents.

e. As cities densify, Vietnamese workers reassess work–life balance, prioritising wellbeing alongside career ambitions and family.

A. e-d-a-c-b                        B. e-d-c-a-b                        C. d-e-c-a-b                        D. e-c-d-a-b

Question 40. a. Layla: I agree, but spectating builds shared energy and community spirit.

b. Layla: Do you like watching or playing sports?

c. Carter: Watching is fun, but playing gives more excitement and health benefits.

d. Carter: Yes, sports in any form unite people emotionally.

e. Layla: So, both roles matter in keeping the spirit of sport alive.

A. a-b-c-d-e                         B. a-b-d-c-e                         C. a-c-b-d-e                         D. b-c-a-d-e