Read the following leaflet and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered...
Đề bài
Read the following leaflet and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 1 to 6.
A. Notice of Delay
Please accept our unreserved apologies for the delay in delivering order #V789. We understand that (1) ______ of our customers rely on timely shipping, and on this occasion, we have fallen short.
B. Explanation
The delay was (2) ______ a technical glitch in our (3) ______ automated sorting system. We have since implemented a more sophisticated tracking tool to prevent such errors.
C. Resolution
(4) ______ we have now expedited your shipment, it should arrive by tomorrow. To make (5) ______ for the frustration caused, we have credited your account with a $20 voucher (6) ______ your next purchase.
Question 1. A. a great many B. much C. the amount of D. many a
