Question 13: a. Nina: True, and the library has opened a study room with free Wi-Fi every evening, which should make access fairer for them....

Question 13:

a. Nina: True, and the library has opened a study room with free Wi-Fi every evening, which should make access fairer for them.

b. Nina: Our school is lending tablets to students in the hill village, so they can join the science livestream after class.

c. Leo: That sounds helpful. The signal there is still weak, though, so recorded lessons may matter just as much.

A. a – b – c        B. b – c – a        C. c – a – b        D. b – a – c

Question 14:

a. Ryan: A bit. I replay the videos, but I still lose track when my notes become messy.

b. Ryan: That might work. Do you also study alone the night before quizzes, or do you spread it out?

c. Emma: You look tired. Are the online history lessons still hard to follow on your own?

d. Emma: I spread it out, and I ask our group chat for one voice note if a point is unclear.

e. Emma: I had the same problem, so I started using a weekly checklist and a short review after each class.

A. c – b – e – a – d        B. a – c – e – d – b        C. c – a – e – b – d        D. c – a – d – b – e

Question 15:

GreenBridge Bank

Dear Customer,

Thank you for your recent message. We hope your studies are going well this term.

a. To support users who are still studying, we can now move you to our student account, which has a lower monthly fee and simpler digital tools.

b. If you would like us to make that change, please upload your student card through the banking app, and our team will review it within two working days.

c. We noticed that you were concerned about service charges, especially while managing course materials, transport, and other school expenses.

d. Once the update is approved, you will also receive spending alerts, so it may become easier to track small payments during the month.

e. This option was created for young customers who need convenient online banking without extra costs that do not match their current situation.

Best regards,

Customer Support Team

A. c – a – e – d – b        B. a – c – e – b – d        C. c – e – a – b – d        D. e – c – a – d – b

Question 16:

a. By the following week, the group was still active, but now the messages were shorter, kinder, and far easier to act on.

b. Our class project nearly turned into a mess because one teammate kept posting complaints in the group chat without saying what should be done next.

c. After two stressful evenings, another student suggested a rule: anyone raising a problem had to add one practical step to handle it.

d. That small change did not solve everything at once, yet it reduced the tension and helped the team focus on actual decisions instead of repeated frustration.

e. Complaints can be useful, of course, but only when they lead somewhere, which is why problem-solving is such an important soft skill in study and work.

A. b – a – c – d – e        B. c – b – a – d – e        C. c – e – a – b – d        D. b – c – d – a – e

Question 17:

a. The visitors are not given long speeches. Instead, they rotate through short stations where they try a mock interview, rewrite a weak CV, and solve a workplace problem in teams.

b. One reason the event feels fresh is that it does not treat future jobs as a list of titles to memorize; it shows how people may need to keep adapting as tools and roles change.

c. By the end, students usually leave with clearer questions about themselves, which is more valuable than receiving one fixed answer too early.

d. Our school recently introduced a “career lab” afternoon for tenth graders, and the idea is more practical than many students expected.

e. In that setting, soft skills, self-awareness, and lifelong learning appear naturally, because students can see that choosing a career is also about learning how to grow with it.

A. d – a – b – e – c        B. a – d – b – c – e        C. d – a – e – c – b        D. a – b – d – e – c